Design and strategy studio,
shaping the container
in which innovative
work happens.

HOW WE THINK

Today’s workplace experiences are driven by intensive collaboration and flexible built and digital environments.

Designing your way of working allows to create good product-services and sustainable futures for your organization.

→ Learn more about Work Design

WHAT WE MAKE

Space

Multifunctional spaces to support the activities of your users and teams.

Process

Methods and tools that grant fulfilling experiences of work and collaboration.

Space

Process

Multifunctional spaces to support the activities of your users and teams.

Methods and tools that grant fulfilling experiences of work and collaboration.

Workplace Experience Research and Evaluation

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We do research on work space utilization and employee experience to improve internal work processes and the interplay between space and collaboration. We use participatory qualitative research and consultative observation of in-project work processes. We analyze discrete work elements like culture, collaboration methods, usability of tools,and how work is managed. On these insights we define evaluation criteria and metrics to asses the evolution of a workplace, its performances in satisfying users needs, and the quality and effectiveness of collaboration processes of their teams. The results of our research are visual insights, models and roadmaps to drive employee experience (EX) improvement and organizational change. The evaluation system allows to take informed decisions on processes redesign and changes of workspace configurations.

Workspace Design and Activation

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We design and activate spaces for office, coworking, learning, making and research to ensure efficiency of collaborative processes and smart space utilization. Starting from field research, we involve users and providers in the spatial mapping and prototyping of interactions and use-cases with the space, to draft a conceptual design. The conceptual design is activated through a pilot period to test solutions and engage the users’ community. The learnings from the pilot are collected into operational guides and training sessions on how to run, maintain, and facilitate interactions in the new space.

Service Redesign and Capacity Building Programs

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We work closely with teams in need of delivering new product-services, to ensure adoption of design methods within their new way of working. While assisting them directly on their design project, we co-design and pilot their tailored design-driven methods. This allows teams to move their projects from idea to implementation while learning by practicing new processes, as well as building the necessary organizational structure and workplace. In large organizations our programs are also functional to start new design teams or departments and improve their existing capacity to deliver projects.

Future of Work Insights

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We constantly create research activities in the form of workshops, reports and presentations on the Future of Work. We collect and merge insights from our industry experience and academic activities, to translate them into immersive and interactive experiences of co-creation and knowledge sharing. Our content is useful for organization to shape future oriented mindsets and directly apply innovation principles in their next projects.

CHALLENGE WE TAKE ON TOGETHER

Your organization values the adoption of highly collaborative design methods, and you need help transferring them to your team, in the real context of a project.

→ Design methodology for a public sector digital transformation consultancy.

→ Redesign of the Ontario apprenticeship program and internal team collaboration.

Your organization values the adoption of highly collaborative design methods, and you need help transferring them to your team, in the real context of a project.

→ Design methodology for a public sector digital transformation consultancy.

→ Redesign of the Ontario apprenticeship program and internal team collaboration.

Your organization is seeking spaces for collaboration, so you need help testing new physical and digital settings, as well as facilitating new interactions taking place in them.

→ Facilitation of the acceleration program to create a new fintech service for real estate.

→ Development of a global Design Thinking facilitation training program.

Your organization is seeking spaces for collaboration, so you need help testing new physical and digital settings, as well as facilitating new interactions taking place in them.

→ Facilitation of the acceleration program to create a new fintech service for real estate.

→ Development of a global Design Thinking facilitation training program.

Your organization provides commercial, work, or hospitality spaces, and you need help to activate participatory processes to understand user expectations and enhance flawless service delivery.

→ Design staff collaboration processes and triage area of an Italian hospital.

→ Spatial strategy and design of a commercial center info desk.

Your organization provides commercial, work, or hospitality spaces, and you need help to activate participatory processes to understand user expectations and enhance flawless service delivery.

→ Design staff collaboration processes and triage area of an Italian hospital.

→ Spatial strategy and design of a commercial center info desk.

WORK DESIGN FRAMEWORK

Research

We map how you currently work, through observation and field research, to identify opportunities for change.

Test

We create models of new workspaces and tools, that we test in curated experiments where teams interact for a facilitated period of time.

Scale

We recognize successful interaction patterns and collaboration techniques, to then amplify them within your organization.

Research

Test

Scale

We map how you currently work, through observation and field research, to identify opportunities for change.

We create models of new workspaces and tools, that we test in curated experiments where teams interact for a facilitated period of time.

We recognize successful interaction patterns and collaboration techniques, to then amplify them within your organization.

Logo-bianco

co-designing work environments

Logo-bianco

New York City
2 N 6th Place Brooklyn, NY 11249

Montréal
8832 Rue Meunier Quebec, Canada, H2N1V9

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